Refund and Returns Policy

Overview

Refund & Returns Policy – Digital Products

Last Updated: 12-02-2026

Thank you for purchasing from Shop Business Promotion24. We are committed to delivering high-quality digital products and services to support your business growth.

1. Nature of Digital Products

All products sold on our website are digital and downloadable in nature. These include, but are not limited to:

  • Digital marketing toolkits
  • E-books and guides
  • Templates and design resources
  • Online courses and training materials
  • Software, digital services, and downloadable resources

Once purchased and delivered electronically, these products are considered consumed.

2. No Refund Policy

Due to the intangible and non-returnable nature of digital products, all sales are final.

We do not offer refunds, returns, or exchanges once:

  • The product has been downloaded
  • Access has been granted
  • The product link has been delivered via email or account access

This policy helps protect our digital assets and intellectual property.

3. Exceptions (If Applicable)

Refunds will only be considered under the following exceptional circumstances:

Refunds Issued Only For:
Duplicate Payment: In case of an accidental double charge for the same order.

Refund Request Process
Processing Time: Approved refunds will be processed and credited back to your original payment method within 7–10 working days.

4. Product Access Issues

If you experience any difficulty accessing or downloading your digital product:

  • Contact our support team immediately
  • We will ensure proper delivery and access

We are committed to resolving genuine technical issues promptly.

5. Customer Responsibility

Before purchasing, customers are responsible for:

  • Reading the full product description
  • Checking system compatibility (if applicable)
  • Understanding product features and usage

By completing a purchase, you agree to this No Refund Policy.

6. Contact Us

For any questions regarding your purchase, contact us:

Business Name: JA Global Business Solutions
Website: https://shop.businesspromotion24.com/
Email: shop@businesspromotion24.com
WhatsApp/Phone: +91 9999229741

We appreciate your trust and support in our digital products and services.